AZTRT Testosterone Package Payment Terms of Service


Thank you for choosing AZTRT for your health and wellness journey! Please review the following terms carefully. By signing up for our testosterone replacement therapy (TRT) package, you agree to the terms outlined below.


1. Package Overview

  • Monthly Subscription: The TRT package is a monthly subscription that includes consultations, lab work, medication, and support as described in your onboarding materials.
  • Commitment Term: By enrolling, you agree to an initial 3-month commitment to allow sufficient time to evaluate and experience the benefits of your treatment.
  • Cost: The monthly cost for the TRT package is $149. This fee covers all services and medications provided under this plan.
  • Dosage Limit: Each patient is allotted a maximum dosage of one vial of TRT every 2.5 months. If a higher dosage is required or if medication runs out early due to any reason (e.g., misplacement, excess usage), an additional month’s payment will be required to cover the extra medication.


2. Payment Terms

  • Billing Cycle: Payment is due on the same date each month, based on your initial sign-up date.
  • Automatic Payments: By enrolling, you authorize AZTRT to automatically charge your chosen payment method on a recurring monthly basis. You will receive a receipt by email upon successful processing of each payment.
  • Payment Methods: We accept major credit and debit cards. Please ensure your payment information is current to avoid any disruption in service.


3. Refund and Cancellation Policy

  • Commitment and Cancellation: You may cancel your subscription after the initial 3-month commitment. If you wish to cancel before the term ends, please contact support. Cancellation within the commitment period will incur fees based on services rendered.
  • Refund Policy: Due to the nature of the services, all payments are non-refundable. However, if your subscription is canceled within the first 7 days after billing, we may offer a pro-rated refund based on services already rendered.
  • Exception: If you are deemed ineligible for TRT after lab results and physician evaluation, we will refund your payment minus the cost of bloodwork and processing fees.


4. Additional Charges

  • Lab Re-tests: If additional lab work is required due to factors outside of AZTRT’s control (such as an expired sample), additional fees may apply. You will be notified in advance if any additional charges are necessary.
  • Missed Appointments: Appointments that are missed or not canceled at least 24 hours in advance may be subject to a no-show fee.


5. Subscription Pauses and Resumptions

  • Subscription Pause: If you wish to pause your treatment after the initial 3-month term, please contact support. We can accommodate a one-time pause in service for up to 3 months, during which your billing will also pause.
  • Resuming Service: After a pause, service and billing will automatically resume on your original billing cycle date. For any changes, please inform us 10 days before resumption.


6. Modifications to Payment Terms

  • AZTRT reserves the right to adjust the package pricing with at least 30 days’ notice to active subscribers. Changes will be communicated via email and will take effect at the start of the next billing cycle.


7. Contact Us

For any questions or to make changes to your subscription, contact our support team at jax@aztrt.com or call (480) 852-5600. We’re here to help ensure you have the best experience!

By enrolling in our testosterone replacement therapy package, you acknowledge and agree to these payment terms, including the initial 3-month commitment term and the dosage policy of one vial every 2.5 months. If additional medication is required beyond this limit, an extra month’s payment will apply. Thank you for trusting AZTRT as your wellness partner!